אחריות על תיקי VAUDE
[ALIGN=left]Claim within the warranty period
We are sorry to inconvenience you with our product, we would like but about the law and the settlement We are sorry to inconvenience you with our product, we would like but about the law and the settlement
inform our part as follows: our part to inform as follows:
Complaints about defects can only between the parties to a contract of sale between the buyer and thus only Complaints about defects can only between the parties to a contract of sale between the buyer and Thus only
and sellers are processed and negotiated. and sellers are processed and negotiated.
There is no universal responsibility of a manufacturer for defects in his product. There is no universal responsibility of a manufacturer for defects in his product.
The manufacturer is rather only to its direct contractor responsible for defects in its product. The manufacturer is rather only to its direct contractor responsible for defects in its product.
From our perspective as a manufacturer is compared with only a sales contract with retailers and therefore also the responsibility to him. From our perspective as a manufacturer is compared with only a sales contract with retailers and so Therefore the responsibility to him.
They can therefore as a buyer of the goods only to your party, so to the retailer where you purchased our product, make complaints. Therefore they can as a buyer of the goods only to your party, then to the retailer where you purchased our product, make complaints.
A complaint from you due to a defect directly towards us, the manufacturer, making it legally impossible. A complaint from you due to a defect directly towards us, the manufacturer, making it legally impossible.
Besides this completely unique legal situation, there are also good practical reasons for this use: Besides this completely unique legal situation, there are also good practical reasons for this use:
We could only examine complaints properly, if we could examine the relevant details and data from the underlying purchase contract with the same trade. We could only examine complaints properly, if we could examine the relevant details and data from the underlying purchase contract with the same trade.
That requirement is lacking in practice. That requirement is lacking in practice.
We can not know when buying, especially by you and in what condition it was sold to you. We can not know when buying, especially by you and in what condition it was sold to you.
If you may trade from the presence of certain characteristics have been assured that the product has not? If you may trade from the presence of certain characteristics have been assured that the product has not?
Did he may offer a discount because the goods are defective? Did he may offer a discount because the goods are defective?
Is perhaps this very lack rebuking against us? Is perhaps this very lack rebuking against us?
It appears, therefore, that only the trading because of direct contact with you is in a position to consider further circumstances surrounding the defect and its concrete rules with your site. It appears, therefore, that only the trading because of direct contact with you is in a position to consider further circumstances surrounding the defect and its concrete rules with your site.
We apologize for any inconvenience these reasons and to contact your Vaude - dealer. We apologize for any inconvenience these reasons and to contact your Vaude - dealer.
Complaint, repair, cleaning out of warranty. Complaint, repair, cleaning out of warranty.
If goods are sent directly to us, you will be informed after assessment of the case on the costs in advance. If goods are sent directly to us, you will be informed after assessment of the case on the costs in advance.
The goods will be sent to you after completion of the repairs on delivery. The goods will be sent to you after completion of the repairs on delivery. The costs are 6, - € postage and handling fee and 5, - € COD charge. The costs are 6, - € postage and handling fee and 5, - € COD charge. plus VAT plus VAT
Estimates may not be issued by remote diagnosis. Estimates may not be issued by remote diagnosis. We apologize for any inconvenience that this may only be created when the product is at our home. We apologize for any inconvenience that this may only be created when the product is at our home.
Written inquiries / information Written inquiries / information
For inquiries or information please write to For inquiries or information please write to
with the following information: with the following information:
Country Country
Postal code (first two digits) Postal code (first two digits)
When inquiring about repairs it would be helpful if you write with to write When inquiring about repairs it would be helpful if you do
Where and When did you purchase the product. Where and When did you purchase the product.
In a richly detailed description of the problem a
